Gear Patrol on MSN7d
REI Changes Its Legendary Return Policy, with Crackdowns on the Way
As of November, thousands of REI members may no longer be eligible for returns or exchanges. As of November, thousands of REI ...
Advnture on MSN1d
Are you a "serial returner" of outdoor gear? REI is cracking down on returns as busy holiday shopping period looms
Outdoor gear is expensive and you want to get it right when you invest in that new tent, sleeping bag or pair of hiking boots ...
REI Banning Some Members From Return Program
If you're an REI member and frequently return items, you might want to think twice before your next purchase. According to a ...
REI banning some members from making returns and exchanges
The company said it determined less than 0.02% of members have abused the return policy and will no longer be allowed to ...
Major retailers tighten return policies ahead of holiday season
With holiday shopping ramping up, major retailers like REI, Target and Amazon are revising return policies to combat fraud.
REI Names Former Sephora Exec as Marketing Boss to Revitalize the Outdoors Stalwart
Abigail Jacobs joins the 86-year-old purpose-driven co-op at a time marked by losses and turnover in key roles.
Major retailers change return policies before holidays
Retailers, like REI and Target, have announced changes to their return policies to crack down on possible fraud as the ...
Retail Dive8h
REI taps former Sephora, Williams-Sonoma exec for chief marketer
Abigail Jacobs will oversee all marketing functions at the outdoor retailer, which has struggled to return to profitability ...