SAN ANTONIO — When emergencies happen, most of us dial 9-1-1 and wait for help. But before police officers, firefighters or paramedics arrive, a calm voice on the other end of the line is already at ...
Three years ago, a disgruntled customer slammed their car into a bustling restaurant in a hit-and-run late one Saturday night, injuring two people. Horrified neighbors watched the scene unfold and ...