Modern society is riddled with examples of how poor communication can lead to confusion and chaos. Poor communication has become the standard in society, and many people have never been taught what ...

Author's note: This post is an excerpt from the book: "How to Communicate Effectively and Handle Difficult People". "Communication – the human connection – is the key to personal and career success." ...

Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...

When organisations look for wasted money, they check travel, software licences or vendor contracts. They rarely look at an aspect of management where the bigger leak frequently exists, because it is ...