Far from being cold or brusque, clarity of language shows confidence in your message and helps others align with your vision. Ever find yourself trying to sound diplomatic or softening your message ...

It is hard to be clear. It is hard to be concise. It is hard to be compelling. It is really hard to be all three at the same time! For that important presentation, however, mastering the art of being ...

In one of my recent writing training sessions, a participant bemoaned the amount of back-and-forth correspondence caused by her unclear emails. She worked at a major utility and was responsible for ...