Microsoft launched its Azure Bot Services today to give bot creators the option to move their bots into the cloud and let Microsoft handle server and storage issues, the company announced today. Alexa ...

Finding customer service help online can be a pain. Filtering through a knowledge base to find the right answer to your question can be an exercise in fighting with nested frequently asked questions ...

Cloudflare has introduced "Friendly Bots," a new way to verify an online bot's identity. Bots are applications designed to automatically perform specific, repetitive tasks online without the need for ...

A few years ago at its Build developer conference, Microsoft made its conversation as a service (CaaS) offerings the centerpiece of its announcements. This year, Microsoft made some solid advancements ...

Every year, tens of millions of adults in the U.S. are asked to contact Quest Diagnostics for healthcare-related services that range from routine blood work to complex genetic and molecular testing.

Words mean more than what is set down on paper. It takes the human voice to infuse them with deeper meaning. Reasons for the proliferation of bots are numerous, but high on the list is the desire for ...

In late April a video ad for a new AI company went viral on X. A person stands before a billboard in San Francisco, smartphone extended, calls the phone number on display, and has a short call with an ...

Vendor says new service will offer insights into bot security threats and remediation advice based on marketplace research and dark web chatter. Cybersecurity vendor Netacea has announced the launch ...