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A functional telephone is arguably the most basic of tools for any business, but that doesn’t make a phone system simple to buy, especially for a business looking to expand beyond a few headsets. As ...

When buying a phone system for your small business, consider that it’s all about the acronyms. For example: Do you know a KSU from a VoIP? Before you buy, it’s good to understand the differences among ...

As businesses expand, they typically require a phone system capable of handling more than one call at a time. When you have multiple employees, you want them to be able to make or receive calls as ...

The best phone systems for small businesses use Voice over Internet Protocol (VoIP) technology to turn internet-connected devices into communication hubs. These affordable VoIP solutions offer ...

No matter what your small business does, voice communication is a critical element of success. Your employees need a secure way to communicate with customers, contact ...

Following the widespread adoption of smartphones and cloud computing in recent years, softphones have become the next big step forward in telecommunications technology. Softphones allow users to make ...

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Switchboard systems have certainly evolved since the early days of the telephone in the late 1800s. They now include numerous features and functions which can significantly improve customer service ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Even for most microbusinesses, a single phone line isn ...