Network vendor Ericsson has expanded its Ericsson Intelligent Automation Platform (EIAP) to include core networks. Ericsson ...

Bank and credit union leaders are eyeing intelligent automation as a path for growth and improvements in fraud detection, customer service and other areas, according to new research from American ...

Effective pre-implementation planning is critical for successful adoption of intelligent process automation (IPA). The comprehensive IPA pre-implementation framework outlined in this document provides ...

Komal Goyal is CEO of 6e Technologies, a Global IT Advisory & Consulting firm in Oracle Cloud, E-Business Suite and Government Consulting. Federal agencies are under pressure to do more with less.

Government can apply lessons learned from industry’s success in automating help desk interactions for citizen services. Artificial intelligence–enabled chatbots, for example, have made it easier for ...

NEW YORK & LONDON & MUMBAI, India--(BUSINESS WIRE)--WNS (Holdings) Limited (NYSE: WNS), a digital-led business transformation and services company, today announced that it has been recognized as a ...

As today’s database administrators (DBAs) manage the complexity of modern database environments, particularly containerized systems, they must lean into smart automation to transform database ...