Sun Country Airlines is eliminating the highest tier in its loyalty program as the passenger carrier draws closer to fully ...

Loyalty programs need to be more focused on immediate and functional rewards. Between a tougher economy and consumer demand ...

Discover which hotel loyalty programs offer the best value in 2026 as point redemptions face increasing challenges.

Guests don’t just want freebies, they want recognition, personalization and an overall great experience as part of their ...

Palmer will be featured in creative that features her doing what she does best: taking the internet's favorite talking points ...

How I use Rylee + Cru's points, tiers and trade-in credits to score real savings, including up to 30% back on used kids' ...

The little extra effort is worth it.

What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service ...

The company's doing a trial run on a loyalty program that includes discounts on brand merch.

Companies have been treating loyalty programs less like reward systems and more like data-harvesting tools. Here's what to ask yourself before signing up for one. Store loyalty programs used to be ...

Panera is replacing its longstanding visit-based loyalty structure with a points system that gives more than 70 million MyPanera members greater control over how and when they redeem rewards.The new ...

Getting your name out there as a new retailer can be extremely difficult – especially if there’s a focus on bringing in ...