Oracle will have to pay $1.43 billion in cash, or $43 per share, which is approximately 20.0% of RightNow’s closing price of $35.96, as of October 21, 2011. According to Bloomberg, the acquisition ...

Technology heavyweight Oracle (NASDAQ:ORCL) snatched up cloud-computing customer service company RightNow Technologies (NASDAQ:RNOW) on Monday for $1.43 billion. Oracle said it will pay $43 a share ...

Oracle's rivalry with Salesforce.com is about to get more interesting. Oracle said Monday that it will acquire RightNow, which is a cloud customer service company, for $1.5 billion, or $43 a share.

While RightNow has a vision for how customer experience will evolve over the coming years to encompass mobile computing, the main issue facing RightNow's customers is what to make of Oracle. Oracle is ...

Oracle announced today that it will acquire cloud-based customer service vendor RightNow for approximately $1.5 billion. After the acquisition RightNow’s services will be offered as part of Oracle’s ...

Oracle is extending its infrastructure to Japan, offering local access for its customer experience services. This week, the technology giant announced that it was opening a data center in that country ...

It’s exciting to see the news of yet another acquisition in the world of customer service with the announcement of Oracle’s intent to acquire RightNow. Today’s contact center ecosystem is complex, and ...