Patient portal use and telehealth visits have changed dramatically since the COVID-19 pandemic turned the world, especially healthcare, upside down. Kerry Barker, RN, manager, Epic services, at ...

When visiting a Starbucks near my office one morning last week, I was surprised to find myself the only customer in the store. All of the employees were scurrying around filling orders. Despite being ...

A patient portal is an internet-based platform that lets you view medical records and connect with your health care professional. When you use the portal, it means you don’t have to call the office to ...

Patient portals are now instrumental to revenue cycle operations and care coordination. Patient experience has grown in importance for hospitals and health systems, particularly regarding the revenue ...

Teaching patients how to access a patient portal and its role in their post-discharge care increases engagement during and after hospitalization. It also improves patient experience, a new JAMIA study ...

Kaiser Permanente engages 45 percent of its more than 9 million members through online portals, which provide secure physician-patient email and access to KP HealthConnect, a comprehensive electronic ...

Patient portals are an underutilized resource for a population hungry for health information, according to the results of recent survey. Craig Kemp, leader of innovative partnerships for Merck ...

Patient engagement with electronic health information through online medical records or patient portals spiked during the COVID-19 pandemic, but racial and ethnic disparities persisted, according to a ...

Patient portals were supposed to be healthcare’s digital front door. But what’s the use of a door if nobody opens it? After years of investments in portal technology, patient adoption remains dismally ...

Most hospitals in the United States, but not all, have secure online websites called patient portals that give patients access to their personal health information. However, many hospitals fail to ...

A new survey of teen patients with cancer and their parents sheds light on a source of friction in adolescent oncology: How much access should parents have to their child’s patient portal? While ...

Over the past year, the healthcare industry has undergone unprecedented change as a result of the Covid-19 pandemic. From the availability of telemedicine visits to drive-in waiting rooms at the ...