The Windows Defender Security Center Alert is a web browser based tech support scam that tries to trick you into calling a remote support number. This alert display an alert that pretends to be ...

In brief: The web is populated with popup 'virus alerts' urging people to call the included phone numbers so the issues can be fixed. Tech-savvy users know these are scams, most of which originate ...

A call center in Albuquerque offering technical assistance to FatCow Web Hosting customers has been closed down by the Boston area firm that acquired the Web firm last year. In all, just under 10 ...

Venkatesh Korla, President and CEO, HGS Digital. He has over 25 years of experience in the digital marketing space as a tech consultant. While the physical seats in contact centers will always be ...

AT&T will be returning approximately 2,000 call center jobs to the US, as the company has decided to shutter an Indian call center that handles tech support calls for the telecom's broadband service.

The call center agents talk on headsets to FedEx employees, helping with passwords and other basic troubleshooting and handing off to specialists if necessary. They recite the Memphis-based company’s ...

IRVINE, Calif.--(BUSINESS WIRE)--For more than two decades, CallTek, an international white-label support company for technology operators and service providers, has transformed Call Center support ...

Struggling to decide between answering services vs call center services? Check out our in-depth guide to learn which one’s right for your business. Answering services and call center services both ...