Customers have formed new habits of regularly pausing subscriptions and returning to them within a year.
"Pausers" are people who temporarily quit a streaming service only to rejoin later. I admit to doing this with Hulu — and our ...
Natasha Dangoor is an editor for The Wall Street Journal based in London. Previously, she worked as a news editor at Apple News. She has written articles for ITV News, the Telegraph and Le Monde.
Gerry Baker is Editor at Large of The Wall Street Journal. His weekly column for the editorial page, “Free Expression,” appears in The Wall Street Journal each Tuesday. Mr. Baker is also host ...