Partnership highlights Teleperformance's growth strategy of pursuing investments in advanced artificial intelligence to deliver enhanced customer experience management services ...

Lucidworks, the leading provider of AI search and discovery solutions, is unveiling Commerce Studio and Analytics Studio, two new solutions that make advances in the merchandising and analytics space.

AI-Powered Experience Orchestration leader and leading business communications provider collaborate to help large enterprises accelerate customer experience innovation ...

As law firms face increasing InfoSec threats, NopalCyber delivers premier yet affordable protection and compliance solutions to US firms of all sizes ...

Foxit, a leading provider of innovative PDF and eSignature products and services, is debuting two new powerful PDF processing tools, Foxit PDF SDK for Desktop 10.1.0 and Foxit PDF Conversion SDK 2.1.0 ...

Bureau of Fire Investigation for largest fire department in the U.S. will leverage NICE technology to investigate and bring cases involving suspicious fires to resolution faster ...

Yext, Inc., a leading digital presence platform for multi-location brands, is acquiring Places Scout, an industry-leading local SEO and location intelligence platform. Trusted by top experts and ...

New suite of products designed to increase visibility, accelerate ROI, and drive efficiencies for United States federal agencies ...

At this year's KM & AI Summit, Seth Earley, CEO of Earley Information Science and author of The AI Powered Enterprise, will break down what makes AI work-and work successfully-in his session, ...

Smarsh, the global leader in communications data and intelligence, is announcing its acquisition of CallCabinet, a pioneer in cloud-native compliance call recording and analytics technology.