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Sonos outlines a plan to win back user trust
Sonos has a plan to earn back your trust, and here it is
Sonos remains in the throes of the biggest controversy in its history — and it’s one of the company’s own making. Now, several months after the May release of its overhauled app badly tarnished the brand’s reputation, CEO Patrick Spence has announced a multipart plan to right the ship.
Here's how Sonos hopes to win back your trust after its app debacle
It’s been a disastrous few months for Sonos after the company botched a major overhaul of its mobile app. In an effort to win back users’ trust, the company has laid out a plan that includes several new commitments.
Sonos outlines turnaround plan following app disaster
The company laid out a plan it hopes will go a long way toward reversing fortunes and repairing relationships.
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Sonos tries to get its groove back after upsetting loyal customers
Sonos, known for its wireless speakers, has a plan to earn back trust from its customers after the botched launch of a new ...
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“Obviously a failure”: Sonos execs not getting bonuses due to app fiasco
Sonos' controversial app update in May was "obviously a failure," Sonos CEO Patrick Spence told Reuters today.
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Sonos Promises to Recommit to Software Quality and Customer Experience After App Disaster
Sonos today announced a series of new commitments that are meant to demonstrate the company's "renewed focus" on software ...
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Heard on the Street: Sonos Is Still Reeling From App Fiasco
How bad was the disastrous app rollout Sonos did in May? Bad enough that top executives may still be paying for it in the new ...
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The Sonos update interview: ‘We just got taken by surprise’
Phil Nickinson catches up with Sonos executive Eddie Lazarus for a deep dive on the company's catastrophic 2024 update, and ...
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Sonos outlines turnaround plan following app disaster — here's what they're saying
Sonos mentions multiple times trying to add the customer's voice via a stronger beta testing program that utilizes "more ...
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Sonos Ace Review: My New Favorite Travel Headphones
The new Sonos Ace headphones go head to head with the best ANC flagship headphones including the Sony XM5, Bose QuietComfort ...
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Forget Bose and Sonos, Amazon Slashes AirPods Max Prices by 20% Ahead of Prime Day
Apple’s AirPods Max, the premium over-ear headphones are now available at a discounted price on Amazon. In a rare move that’s ...
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