The connector leverages eGain's unique BYOB™ (Bring Your Own Bot) architecture, allowing business users to easily plug in the Watson Assistant into the eGain platform with no coding.

Working with IBM, ABB is using Watson as its cognitive assistant to help clients tackle some longtime industry challenges, such as improving quality control issues on a factory floor.

Additionally, IBM Research is a world leader in the science of AI. In 2018, IBM secured over 1600 AI-related patents. Contact: Vladislav Doktor [email protected] ...

IBM's Watson Assistant, launched earlier this week, is powered by various Watson APIs running on IBM's cloud. But unlike Amazon and Google, which are aiming at peoples' living rooms, IBM is taking ...

IBM is offering Watson Assistant for Citizens for no charge for at least 90 days and would assist with initial set up, which can typically be done in a few days, it said, adding, the initial ...

Using Watson, Staples now makes it easier for consumers to order items, track orders, give feedback or ask questions by unifying all of the Staples Easy System platforms into one system.

Microsoft’s messaging and video conferencing application is set to receive its own dedicated bots via the Skype Bot Platform, which will include the SDK, API and Workflows.