While this collective identity can be a strength, it also has the potential to create blind spots, especially when certain personality traits are vastly underrepresented.

Personality traits can be related to effectiveness as an employee or leader, but the relationships are not straightforward. Personality isn't destiny.

Key points Employee personality traits are key drivers of performance differences when it comes to hybrid work. Extraversion and emotional stability have a significant correlation with performance ...

But one of the worst traits an employee can have is taking credit for other people’s ideas or work. This practice is both unethical and demonstrates a lack of trustworthiness and competence.

Any employee who interfaces with customers should have the right skills to properly and effectively represent your brand.