Microsoft says it has rectified an issue that saw emails being routed to the user's junk folder incorrectly.

Microsoft is investigating an Office 365 issue causing Outlook and Exchange Online emails to skip recipients' inboxes and being sent their junk folders instead.

Email marketers, how do you like this? Inbound email has been incorrectly routed to Microsoft Outlook’s junk mail folder. The company says it has corrected the problem, which began on Thursday ...

Microsoft has resolved an issue with a machine learning model that mistakenly flagged emails from Gmail accounts as spam in Exchange Online.