An anonymous former claims adjuster explains how the system works. And he knows what he’s talking about: When a friend totaled a Mini Cooper, his advice helped the friend get $1,500 more than the ...

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After the State Farm verdict that I wrote about in last week's Car Pro Show newsletter, we talked a lot about insurance on last Saturday's Car Pro Shows. I had a number of callers wanting to see this ...

John McCormick is a former deputy editor at The Wall Street Journal and has been an editor and reporter at several other media outlets, including Digital Insurance and Financial Planning, where he ...

One of the nation's largest car insurance companies wants to sever all ties with Tigard-based repair chain Leif's Auto Collision Centers—because it says Leif's employees physically threatened its ...

As part of the car insurance claim process, you may need to submit a police report and evidence of damage to your insurer. Many, or all, of the products featured on this page are from our advertising ...

When you pay for auto insurance coverage, you expect to get a payout if you need to file a claim. So you might wonder what went wrong if your claim is denied. Denials can happen for a number of valid ...

When you file an insurance claim, you put your trust in a claims adjuster to help you get back to normal. But have you ever wondered what the experience is like from the other side? Bankrate asked New ...

Laws protecting injured car accident victims in Michigan from ambulance chasing personal injury lawyers should also protect people from the claims adjusters who prey on the unsophisticated after a ...

Next time you're in a fender bender, there's good reason to have your phone on hand—it could speed up your insurance claim. Normally, the process goes something like this: Report the claim, get your ...

A public adjuster works for you. An insurance adjuster works for your insurer. Knowing the difference can directly impact how much you're paid. This article explains the key differences in the public ...

Travelers trains thousands of adjusters at industry-leading facility in Windsor Trainees preparing to be claims adjusters learn the finer points of auto body construction at Travelers' Claim U in ...