As generic AI support erodes brand loyalty, Assembled gives every brand multi-identity support management across chat, voice, email, and Copilot, bringing personalized AI support at scale.

Zendesk acquires AI startup Forethought to expand agentic customer service capabilities, integrating automation, ...

Overview Launch highly effective conversational AI instantly without writing any code. Power your chatbot to talk through your website, WhatsApp, Messenger ...

Artificial intelligence (AI)-powered conversational commerce is intensifying in Thailand as major platforms such as Meta and Line step up efforts to support local small and medium-sized enterprises ...

Copilot Cowork operates in the cloud, inside Microsoft 365's infrastructure, and draws on something Claude Cowork simply cannot access: the full graph of a user's enterprise work data.

SUNNYVALE, Calif., March 10, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today announced new integrations that bring eGain AI Agent into Microsoft Teams, Slack, and Zoom Team Chat, delivering ...

Microsoft is rolling out more AI agent control, expanded model support, and a new subscription tier to Microsoft 365.

The AI tool has become the country's latest tech obsession. For savvy early adopters, that's a business opportunity.

The FCC is preparing to vote on a proposal that could force new disclosure, routing and data-handling rules for offshore call ...

AI agents are actively reshaping how many MSPs run their business, support customers and think about scale. Some MSPs are moving cautiously with agents, as others are moving more aggressively. For ...

Players seeking a FanDuel casino promo code can receive a sign-up welcome bonus by following the information and steps available in this guide for new users.

Elections: The voting technology company Smartmatic asked a federal judge on Tuesday to dismiss the federal criminal charges against it because they were part of President Trump’s “campaign of ...