Netflix may be the most popular streaming service, but popularity doesn't always equate to customer satisfaction — here's what tops the charts instead.

Trying to find the best tire retailer of them all can be difficult, but one specific retailer might be worth avoiding if you ...

According to the American Customer Satisfaction Index, which auto parts store does the best in terms of customer service and overall experience?

The American Customer Satisfaction Index recently published its 2025 Automobile Study. Which luxury car brand stole Mercedes-Benz's top spot?

Buying a car is only half the equation, customer satisfaction with the ownership experience is also important. Which brand is ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

78% of customers rate their Muni experience as “excellent” or “good.” That’s a six-point jump from our 2024 survey. Customers gave Muni higher ratings last year across multiple service categories.

Consumer Reports are well-known for their unbiased reviews of products. Here are their best and worst refrigerator brands to look out for this year.

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

A new report, based on interviews with more than 8,000 U.S. internet customers, ranks providers across multiple ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--The retail sector continues to face a shifting and dynamic environment, with some brands thriving amid economic pressures while others struggle to maintain customer ...

Although this car is relatively popular, its predicted reliability ratings from Consumer Reports are low due to issues with braking and in-car electronics.