Discord users may have had their government ID photos compromised following a cyber attack on one of its "third-party vendors ...

Discord's customer service provider has been compromised in the latest case of data breach, resulting in the leak of ...

5CA is a customer service support company that works with Discord. Recently, the chat platform said the vendor had been ...

More than 4 in 5 consumers say they are more likely to stay loyal to companies that prioritize human customer service over automated or self-service options alone, according to a survey of more than 1 ...

AI is already reshaping how store associates work, but success depends on more than adopting the latest technology.

Xiaomi has launched 10 premium service centres across India to enhance customer support and ownership experience. These ...

Facebook Inc said on Monday it would buy customer service startup Kustomer, as the world's largest social network adds tools to attract more sellers to its platforms.

Discord has revealed a hack on a third-party customer service provider, compromising limited user data including names, emails, and even some governme ...

Discord warns of a data breach to one of its third-party customer support teams that may involve Discord users' personal data ...

Discord has informed users that a data breach occurred at a third-party vendor that has resulted in the exposure of about ...