Identity-related breaches are surging worldwide, with organizational help desks becoming a favored entry point for attackers, ...

At Atlassian Team ’25 Europe, Glovo’s IT leader shares how scaling corporate support systems required productive friction - ...

Hearing that your flight’s been canceled can make your heart sink faster than a dropped boarding pass. But before the panic ...

Once Windows 10 reaches end-of-life, the absence of security updates will leave millions of machines exposed to future ...

When people think about 911, the image that often comes to mind is a person sitting at a desk answering phones and passing ...

Many phones across the City of Idaho Falls departments are unavailable as technicians work to resolve the outage. According ...

We've done the testing, and Apple's latest iPhone chips have the horsepower for a capable, low-cost MacBook laptop running on ...

They’re more cost-effective, flexible, and scalable, and they’re full of features that can help your business look and sound more professional. That aside, by January 2027, you may have no choice but ...

Ready to participate in the Great Shakeout on Thursday, Oct. 16, at 10:16 a.m.? More than 1.5 million people in Washington ...

You can find the option in the Google Phone app settings > Call ID announcement > Announce Caller ID. From here, make sure to ...

The session, moderated by Thomas Witherspoon, senior systems support engineer at Sidley Austin in Dallas, will focus on how legal help desks and support teams can leverage the power of generative AI ...

Jackson Lamb and his agents have found themselves in yet another tricky situation in season 5 of ‘Slow Horses.’ Following a ...