Salesforce warned users of an uptick in malicious activity targeting Experience Cloud customers with misconfigured user settings via an open source tool.

Salesforce is warning customers that hackers are targeting websites with misconfigured Experience Cloud platforms that give ...

The native CCaaS solution offers a single data source for customer information and an application that unifies AI, channels and CRM.

Perplexity announced Computer for Enterprise at its Ask 2026 developer conference, launching a multi-model AI agent with ...

New AI canvases in UC and productivity platforms use inputs from meetings and documents to drive enterprise workflows, with ...

Officeworks is in the process of evolving its 12-year-old Salesforce implementation with quote-to-cash capabilities, data ...

Some customers have mishandled guest user configurations otherwise intended to allow third-party access to important — and sensitive — client data.

Salesforce warns that a threat campaign is exploiting overly permissive Experience Cloud guest configurations to harvest data from public portals. Salesforce is urging its customers to review their ...

The company's move from contact center partner to competitor reflects a wider recognition of CCaaS's rise over CRM.

​ShinyHunters has a long track record of going after Salesforce customers, having targeted their instances on multiple occasions in connected campaigns last year.

See discounted SaaS recovery plays after the 2026 “SaaS-pocalypse”: Intuit, Salesforce, Microsoft, Adobe & Zeta. Click for more on INTU, CRM, MSFT, ADBE and ZETA.

When you get as many things going wrong as there are right now, you do not think about opportunity; you think about safety. I get that. We have the most uncertain of times in the Mideast after the U.S ...