Microsoft AI tools for businesses that allow users to create “agents” to carry out specific work tasks are set to begin rolling out publicly next month, the company has said. AI agents are smaller, more focused versions of AI assistants which can be programmed to carry out a single task or have a specific area of focus,

The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting through sales leads or updating a customer support ticket after a phone call.

Microsoft on Monday said it was enhancing its AI offerings with new autonomous agent capabilities as the tech titan aims to accelerate business adoption of artificial intelligence.