Axios Denver on MSN4h
REI bans some members from returns or exchanges
REI is taking a more rugged approach to its return policy. What it did: The outdoor retailer — with its 10 Colorado locations ...
Axios on MSN2h
REI cracks down on serial returners
Some REI customers will no longer be able to return items after the company says a "small subset" essentially treated the ...
Gear Patrol on MSN9d
REI Changes Its Legendary Return Policy, with Crackdowns on the Way
As of November, thousands of REI members may no longer be eligible for returns or exchanges. As of November, thousands of REI ...
Advnture on MSN3d
Are you a "serial returner" of outdoor gear? REI is cracking down on returns as busy holiday shopping period looms
Outdoor gear is expensive and you want to get it right when you invest in that new tent, sleeping bag or pair of hiking boots ...
REI Banning Some Members From Return Program
If you're an REI member and frequently return items, you might want to think twice before your next purchase. According to a ...
REI banning some members from making returns and exchanges
The company said it determined less than 0.02% of members have abused the return policy and will no longer be allowed to ...
Major retailers tighten return policies ahead of holiday season
With holiday shopping ramping up, major retailers like REI, Target and Amazon are revising return policies to combat fraud.
REI Names Former Sephora Exec as Marketing Boss to Revitalize the Outdoors Stalwart
Abigail Jacobs joins the 86-year-old purpose-driven co-op at a time marked by losses and turnover in key roles.
Yahoo9d
REI Changes Its Legendary Return Policy, with Crackdowns on the Way
REI famously has one of the most generous return policies in all of retail and for years maintained a lifetime return policy before dialing it back in 2013. Still, its current policy of 365 days ...