Qualtrics, the leader and creator of the experience management category, today announced that Singapore Airlines (SIA) is using its solutions to enhance its collection, processing, and analysis of ...

Singapore Airlines (SIA) is stepping up its customer experience game by partnering with experience management platform ...

In the last decade, many airlines have incorporated videos into their mandatory in-flight safety demonstrations. Several ...

Advances in technology are allowing airlines to fly longer distances with smaller planes and sidestep congested hubs.

An overheated battery or power pack in carry-on luggage is believed to have sparked a mid-air fire on a Virgin Australia ...

Flight VA1528 from Sydney landed safely in Hobart aboard VH-YFY after the fire broke out in an overhead locker on descent, with the cause believed to be a portable power bank in a passenger’s bag. The ...

A fire has broken out midair on a Virgin Australia flight. The blaze started in an overhead cabin on VA1528 from Sydney to ...

Etihad, the second-largest airline in the United Arab Emirates, urged all its pilots to check the fuel switches on 787 ...

Amid the investigations, officials of AAIB and all government officials who can be held accountable, Air India and Tata ...

A passenger on a Sydney to Hobart Virgin flight has been treated for suspected smoke inhalation after a fire broke out in an ...

These brazen 'tourists' were not put off by the scanners and searches - only to get caught out by what was hiding in their ...

Friends Sophie Bannister, 30, from Withington, and Levi-April Whalley, 31, from Lancashire, looked like they'd been on a ...