Correspondence to Professor Enrico Coiera, Centre for Health Informatics, Australian Institute of Health Innovation, University of New South Wales, Sydney, NSW 2055, Australia; e.coiera{at}unsw.edu.au ...

Objective To examine 27 low-value procedures, as defined by international recommendations, in New South Wales public hospitals. Design Analysis of admitted patient data for financial years 2010–2011 ...

1 Division of General Internal Medicine, Brigham and Women's Hospital and Harvard Medical School, Boston, Massachusetts, USA 2 Department of Health Policy and Management, Harvard School of Public ...

Correspondence to Dr Joshua M Pevnick, Department of Medicine, Division of General Internal Medicine, Cedars-Sinai Health System, 8700 Beverly Blvd, Los Angeles, California 90048, USA; ...

University of Missouri Health System, University of Missouri-Columbia, Columbia, Missouri, USA Correspondence to S D Scott, Office of Clinical Effectiveness, University of Missouri Health System, One ...

1 Department of Psychology, Institute for Simulation & Training, University of Central Florida, Orlando, Florida, USA 2 Department of Anesthesiology and Critical Care Medicine, Armstrong Institute for ...

Correspondence to Dr Jaap F Hamming, Department of Surgery, Leiden University Medical Center, Albinusdreef 2, 2333 ZA, Leiden, The Netherlands; J.F.Hamming{at}lumc.nl ‘The problem with…’ series covers ...

1 Division of General Internal Medicine and Primary Care, Brigham and Women’s Hospital, Boston, MA, USA 2 Division of General Internal Medicine, Kyoto University Hospital, Kyoto, Japan 3 Harvard ...

1 Clinical Excellence Commission, Martin Place, Sydney, New South Wales, Australia 2 Quality and Safety Branch, NSW Department of Health, North Sydney, New South Wales, Australia Background ...

Background Patient complaints are associated with adverse events and malpractice claims but underused in patient safety improvement. Objective To systematically evaluate the use of patient complaint ...

Footnotes Correction notice The article has been corrected since it was published online first. The acknowledgements section has been added in the paper. Contributors All authors except JCP ...

Introduction Patients are increasingly being thought of as central to patient safety. A small but growing body of work suggests that patients may have a role in reporting patient safety problems ...