Google’s Johannesburg cloud region sees demand for its services, as more local organisations seek to improve CX with AI.

Organisations need to get the basics right first − these include a customer-centric company culture and efficient workflows.

Powered by WorkL, the awards recognise companies with the most consistent and highest levels of employee engagement, ...

To stay competitive, banks should constantly revisit conventional approaches to home loans, embracing new technologies, says ...

Black Friday! Shoppers are gearing up, ready to grab deals faster than a sprinter at the Olympics. But, as a business, how do ...

The State IT Agency discloses that investigations into fraud and corruption between 2022 and 2024 resulted in three ...

Mulilo − in collaboration with EDF International, Pele Green Energy and Gibb Crede − has reached financial close on three ...

Track changes, monitor progress and ensure compliance with confidence with SigniFlow's enhanced audit trails and logs.

The president asks the National Assembly to reconsider the RICA Bill, amid concerns it may be vulnerable to constitutional ...

Rugged SA is slashing prices by up to 70% on some of its top tech for Black Friday, with exclusive discounts on pre-sale ...

AI-driven analytics can help contact centres identify trends and patterns in customer behaviour, enabling them to tailor ...

Arch Retail Solutions, a leader in retail and wholesale management solutions, is proud to announce the launch of its Self ...