The company's move from contact center partner to competitor reflects a wider recognition of CCaaS's rise over CRM.

Nutshell reports that simple CRM systems can deliver strong ROI through better user adoption and measurable metrics compared to complex options.

Learn how to choose the best pharma CRM for your pharmaceutical company. Explore key features of pharma SFA software and MR reporting software to improve field force productivity and reporting.

SalesNow launches a B2B data service for overseas companies planning sales activities and market entry into Japan. The service provides access to a comprehensive Japan company database covering more ...

And they abused a Mandiant-developed open source tool in the attacks ShinyHunters told The Register that it has stolen data from about 100 high-profile companies in its latest Salesforce customer data ...

Abrigo, a leading provider of compliance, credit risk, lending, and data and analytics solutions for U.S. financial ...

LENEXA, Kan., Mar. 5, 2026 / PRZen / As construction firms prepare for peak season, a growing number of contractors are ...

The First System to Fuse Automated Market Wide Creative Scoring with Pre-Click Playable Intelligence. Training AI to ...

While ERP excels at post-sale management, it leaves a critical gap in managing relationships that determine customer loyalty.

Yes, a CRM will tell you a particular product demo was delivered. But does it offer clarity into how the demo was received from the customer’s point of view? The answer lies in emotional intelligence ...

Open-source database software support firm Percona is refocusing its business on structured, services-led engagements aimed at solving performance and AI-readiness challenges for enterprise database ...

The Healthcare Customer Relationship Management (CRM) market is primarily driven by the rising need for enhanced patient engagement, digital transformation across healthcare systems, and the growing ...