Kiturami is launching a large-scale training program for service engineers at dealerships across the country ahead of the ...

A Dallas medical assistant program is trying to solve workforce training challenges by involving employers before graduation.

The future of Peoria’s new Community Service Officer program is beginning to take shape after city leaders approved six ...

Outcome-based resolution pricing means companies pay only when the AI agent resolves an issue autonomously, without human ...

Beginning July 1, students enrolled in short-term career and technical education programs will be eligible to apply for federal Pell Grants, following a new Workforce Pell Grant program rule announced ...

A man was critically injured in a late-night shooting, and a suspect was charged Wednesday, according to the Montgomery Police Department. Marianna Gauldin, with the Alabama Wildlife & Freshwater ...

JFKIAT has partnered with Hospitality Quotient, a hospitality advisory from the team at Union Square Hospitality Group, to launch a comprehensive hospitality training program for the thousands of ...

Generative AI has captured the world’s attention, and businesses are taking notice. According to our annual Microsoft Work Trends report, 70% of people would delegate as much work as possible to AI to ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...