The promise of getting something for free is a commonly used tactic in a scammer's trap, often accompanied by the urgency to ...

A new warning has been issued for Verizon users awaiting confirmation of the refunds or credits due following the U.S.

Shortly after resolving the outage, which lasted about 10 hours, Verizon granted the request of angry customers by promising ...

Verizon says it's working to restore service. But if your Verizon device still shows "SOS" instead of service bars, you're ...

Earlier this week, Verizon sparked outrage after a major service outage affected millions of its customers. On Jan. 14, an ...

Verizon knows exactly who was affected by the outage. They have the billing information for every customer who was without ...

In a post on X, officials said the company planned to issue account credits to customers affected by an outage on Wednesday.

Receiving a text about a customer refund can seem like good news—until you start to suspect it may simply be a scam. That has ...

Customers of Visible Wireless, which is owned by Verizon, may be getting a $5 credit toward their next bill in response to a ...

Verizon customers across the area reported receiving text messages Friday offering a $20 account credit, prompting questions ...

Verizon's low cost spin-off carrier, Visible, is also offering a credit for the outage on Wednesday, although the payout is ...

We're still piecing together what caused Verizon's extended service blackout, but network experts point to possibilities ...