Is Your Contact Centre Keeping Up with Evolving Customer Expectations? Here are the key signs that it’s time to consider a ...

Disrupt is the must-attend event for CX innovators across Europe, looking at the intersection of cutting edge technology and the world of customer experience. Tobacco Dock. Wapping Lane, London E1W ...

Noetica Awarded Patent for Technology Enabling Contact Centres to Improve Outbound Campaign Targeting. contact centres ...

Whistl has appointed Natalie Sehnal as Director of Fulfilment & Contact Centre Solutions. contact centre recruitment ...

What are you looking for? 147 Media is a media publishing company based just outside Cambridge and was launched in October 1999 to publish contact-centres.com We aim to bring our readers and ...

What are you looking for? 147 Media is a media publishing company based just outside Cambridge and was launched in October 1999 to publish contact-centres.com We aim to bring our readers and ...

Moneypenny Unites Under One Brand as It Celebrates 25 Years of Excellence. contact centre answering outsource contact centre ...

Sabio Group, the digital customer experience (CX) transformation specialist and expert services partner, today announced a ...

Sky, the owner of Sky News, has announced 2,000 jobs at its contact centres are at risk. contact centre job losses ...