Dec 24, 2019 · I have a new Roborock S5. It worked for a week and now the device shows as offline. I've tried to reset multiple times.

Nov 24, 2023 · Roborock support are not helpful at all - I'm still trying to figure out if I'm communicating with a bad AI. I thought given the activity in this community someone may …

Aug 27, 2025 · How do I ask Alexa to start a Roborock routine? I have created a couple of very useful Roborock routines that include combinations of rooms and custom zones. I would like to …

Aug 17, 2020 · Follow the steps on how to update the wifi settings on your Roborock S6 MaxV to connect to your new router: 1. Open the Roborock app. 2. Tap and hold on the robot icon on …

Aug 13, 2020 · Use Pin and Go to move the robot outside the room. Then use the remote control function to drive around the room. It will add to the map as you move it around the room. …

Nov 24, 2022 · Hello Support, Our new (2 months) S7+ is consistently giving an Error 1 today after working for a couple of months.

Sep 2, 2025 · Welcome to the Roborock forum. Feel free to suggest features, ask for support, or just chat.

Sep 21, 2020 · I have had my Roborock S5 max for 5 months. All of a sudden the mop does not get wet any more.... I have tried different mop settings - no mop zone is definitely not on yet …

Oct 25, 2020 · vacuum start scheduled cleaning, but barely leaves the dock and says positioning failure. It does not return to the dock.

May 10, 2023 · @twiki: Thank you for your feedback and experience! Very much appreciated. Question now is, can we purchase another dock for our second floor? Will our S8 recognize …